kz99 Terms & Conditions — Please Read Before Use

1 Introduction & Applicability

Welcome to kz99 (kz99.pro). These Terms and Conditions ("Terms") apply to your use of all services on the kz99 platform. By registering an account, logging in, or using any service on kz99, you are deemed to have accepted and agreed to these Terms.

We strongly recommend reading these Terms before using any of our services. If you do not agree with any part of these Terms, please refrain from using kz99.

Kz99 believes transparency is the foundation of trust. That is why our rules are written in clear, straightforward language so every member can understand them easily.

2 Account Registration & Use

The following conditions must be met to register and use an account on kz99:

• You must be at least 18 years years of age at the time of registration.
• Each individual may only One Account Only one account per person — multiple accounts using the same mobile number, email address, device, or payment method are strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account termination.
• It is your responsibility to keep your login credentials (password, PIN) strictly confidential. Sharing them with anyone else is prohibited.
• You are solely responsible for all activity carried out on your account.
• Transferring or selling your account to a third party is strictly prohibited.

3 Identity Verification (KYC)

Under kz99's security policy, identity verification (KYC) may be required to process transactions or withdrawals above a certain amount.

Any of the following documents may be required for KYC verification:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement dated within the last three months).
• Proof of ownership of the payment method used.

KYC verification is typically completed within 24–72 hours. Withdrawals may be delayed if KYC is not completed. kz99 never shares your personal information with third parties.

4 Deposit Policy

The following rules apply to all deposits on kz99:

• The minimum deposit amount and maximum limit are listed on the kz99 deposit page and are subject to change.
• Deposits must be made from your own payment account (bKash, Nagad, Rocket) only.
• Depositing using third-party funds is strictly prohibited and may result in account termination.
• Deposits are usually credited instantly. If there is a delay due to technical reasons, it will be resolved within 24 hours.
• No bonus will be activated until the deposit has been successfully completed.

5 Withdrawal Policy

The following conditions apply to all withdrawals from kz99:

• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests typically take 15 minutes to 24 hours May take some time.
• The applicable wagering requirements must be completed before any bonus winnings can be withdrawn.
• Large withdrawal requests may be delayed if KYC verification has not been completed.
• Kz99 reserves the right to temporarily place a withdrawal on hold if fraud or a breach of our rules is suspected.
• The minimum withdrawal amount will be displayed on the platform.

If you experience any issue with a withdrawal request, contact our 24/7 support team — live chat is the fastest way to get a resolution.

6 Bonus & Promotions Terms

The following general terms apply to all bonuses and promotional offers on kz99. Each bonus may also carry its own specific conditions, which will be listed on the relevant offer page.

• Welcome Bonus: Available to new members making their first deposit only. One per member.
• Wagering Requirements: Bonus funds cannot be withdrawn directly. The required wagering multiplier must be met first.
• Duration: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are only valid on specific games. Please refer to the list of eligible games in the offer details.
• Multiple Bonuses: Running multiple bonuses simultaneously may not be possible. Please review the individual terms for each offer.
• Abuse: Any attempt to abuse or fraudulently claim bonuses will result in account termination.

7 Gaming Rules

The following general rules must be followed when playing games on kz99:

• All games are powered by certified RNG (Random Number Generator) technology, ensuring completely random and fair outcomes.
• The use of any software, bots, automation tools, or artificial aids is strictly prohibited.
• In any dispute regarding game outcomes, kz99's log records shall be considered the final and definitive evidence.
• If a game round is incomplete due to a technical error, kz99 reserves the right to cancel or restart that round.
• The dealer's decision is final in Live Casino games.
• Kz99 reserves the right to modify, suspend, or discontinue any game or service at any time.

Each game's rules are displayed when the game loads. It is your responsibility to read them before playing.

8 Responsible Gaming Policy

Kz99 is deeply committed to responsible gaming. We believe gaming should be a healthy form of entertainment — not a source of addiction or financial hardship.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• You can also set session time limits and bet limits.
• Self-exclusion (temporary account suspension) is available upon request.
• Kz99 takes strict measures to protect minors from accessing gaming services.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

9 Privacy & Data Protection

Kz99 employs the highest technical standards to safeguard your personal information. To read our full data protection policy, Privacy Policy Read page.

• Your data is protected with SSL encryption.
• Your personal information is never sold or transferred to third parties.
• Information may need to be shared with authorities in cases involving legal obligations or fraud investigations.
• You have the right to request correction or deletion of your personal data.

10 Account Closure & Suspension

Kz99 reserves the right to suspend or permanently close an account for any of the following reasons:

• Violation of these Terms and Conditions.
• Providing false or fraudulent information.
• Fraudulent activity or bonus abuse.
• Running multiple accounts.
• Involvement in money laundering or any illegal activity.
• Being identified as a minor.

You may also request to close your account at any time through our support team. You will be given the opportunity to withdraw your balance before closure, unless the account is being closed due to fraud or a breach of our rules.

11 Limitation of Liability

Kz99 is not liable for the following:

• Any disruption to a game or transaction caused by your internet connection.
• Any loss or damage caused by your device or software.
• Any loss resulting from sharing your account login details with another person.
• Disruption to third-party services (e.g. payment gateways).

12 Changes to Terms

Kz99 reserves the right to update these Terms and Conditions, in part or in full, at any time. When changes are made:

• Notice will be given on the website or by email before any changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please request account closure.

The date of the last update is shown at the top of the page. We recommend checking this page regularly.